If you're using the Mountain Lion installer, you won't see this menu item. You'll get a window prompting you to select the drive on which OS X is installed so choose the drive you want to get into and select the user whose password you want from the drop-down menu. Once it does, head up to Utilities in the menu bar and choose "Password Reset". If the computer in question doesn't have a CD drive, you can either hold "Option" at boot and choose the "Recovery partition" at startup, or put the Mountain Lion or Mavericks installer on a flash drive. It will boot into the Mac OS X installer. Just insert the CD into the target Mac and hold the "c" key as you boot up the computer. If you have the Mac OS X installer CD handy, it's super easy to change the administrator account's password. Reset Mac Password with the OS X Installer Select your startup volume in the top of the window and then, from the pop-up menu below, select a user account- Lee, for example.Method 1. In the Terminal window that appears enter “resetpassword” (without the quotes) and press Return. From the Utilities menu in the Mac OS X Utilities screen that appears, choose Terminal. Restart your MacBook Pro with the Option key held down and choose Recovery HD in the startup screen. Since Lion came from the App store, however, there is no installation disc to insert. This would allow the user to reset everything quite nicely. In previous operating systems it was possible to insert the installation disc and strip the password entirely. No one remembers changing the password, but it is definitely not the one I originally created. I typed it in but was immediately informed that the entry was incorrect. (It seems that no one remembers doing it.) I went to delete it from my desktop, and, as expected, I was asked to enter my system password. One of my family downloaded a free Solitaire program and left it on my desktop. My wife and son both know my administrator’s password and I think that has created a serious problem. I have a MacBook Pro that is used by myself and a few of my family members. Reader Lee Benjamin would like to reset his administrator’s password but it doesn’t work the way it once did.
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